We are a team of people dedicated to pragmatic marketing and communications solutions delivery. We are experienced in developing on line / offline solutions for retailers, and consumer goods companies. We have developed both long term, and short term solutions. We want customers to love being around you, and we know you love being around them, and are looking for ways to show them.
Point of Sale for Retail & Hospitality
A revolution has occurred! Right in front of our noses, the rules for selecting point of sale solutions have radically changed. Does the Point of Sale solution that you are looking at, or have implemented do the following;
1 run on multiple platforms? Linux, Mac, Windows
2 Is it web based? (can it be served to your location, or hosted within
3 Allow easy integration with any other business specific modules (API’s published and open)
4 Focussed on connecting customers as much as connecting your back of house systems?
5 Accessible using mobile devices to aid staff product knowledge & efficient customer service
If your Point of Sale does not meet the above requirements, no matter how cheap it was it will negatively impact your business, reduce your revenues, increase your administration costs, and increase your total system costs. The World of POS just changed.
Customer Facing Systems
Customer facing systems for retailers are the most important systems for the enterprise. They are the systems to support employees in their service to customers. Yet only a very small percent of a companies investment and focus is taken up with these systems today.
Retailer systems focus
If you were to divide your investment cost in systems between those that your customers use and those that your employees use, you will probably come up with about a 90/10 allocation favouring employees
What is the ratio of customers to employees?
How does the investment allocation look?
– Post From My iPhone
Welcome To WaW Consulting
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